Privacy policy

Article 1. General Provisions

SATOSHI LAB INC (hereinafter referred to as the “Company”) complies with the Personal Information Protection Act and other relevant laws and regulations, prioritizing the protection of your personal information. This policy outlines how your personal data is collected, used, and protected.

The privacy policy may be updated in accordance with legal or internal policy changes and will be posted on our website when updated.

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Article 2. Purpose of Personal Information Collection and Use
We collect only the minimum necessary personal information and use it solely for the following purposes:

1. Non-members
   To verify the purchaser's identity, respond to customer inquiries, and fulfill contracts such as payment and delivery.

2. Registered Members / Offline Members
   To fulfill contracts, deliver products, resolve disputes, verify identity, prevent fraudulent use, and provide notifications or updates.

(Optional) For marketing, newsletters, events, surveys, customer analysis, and personalized service.

※ We do not collect sensitive information such as racial origin, political opinions, or health data.

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Article 3. Methods of Collection, Types of Data, Retention, and Disposal

• Collection Methods: Website orders, member registration, customer service, and offline stores.

• Required Information: Name, contact number, address, email, payment details, purchase history, IP address, logs, etc.

• Optional Information: Postal code, consent to marketing communications, etc.

• Retention Period:
  Non-members: Until fulfillment of the transaction
  Members: For 5 years from the last transaction (or from the registration date if no transactions occurred)

• Disposal Methods:
  Paper documents: Shredded or incinerated
  Electronic files: Irreversibly deleted using secure technical methods

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Article 4. Use of Cookies and Refusal Rights
We may use cookies to enhance our services. Users can choose to allow or deny cookie storage through browser settings.

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Article 5. Outsourcing of Personal Information Handling

To provide our services, we may outsource the processing of personal data to the following partners:

• Domestic Service Providers:
  CJ Logistics: Shipping
  Eximbay, KG Inicis: Payment processing
  UPOST DM: Postal mail delivery

• Others: Various service providers for SNS marketing, CRM, order fulfillment, and data analysis.

• Overseas Transfers:
  Shopify, Salesforce, Adobe, etc. (Countries: Canada, Japan, Australia, etc.)
  Data is electronically transmitted and retained until account deletion.

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Article 6. Data Subject Rights
You may view or correct your personal information at any time. During correction requests, access to certain services may be temporarily restricted. Authorized representatives may also make such requests on your behalf.

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Article 7. Withdrawal of Consent
You may withdraw your consent to the collection, use, or provision of personal information at any time. Upon request, we will take necessary actions such as deleting your data promptly.

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Article 8. Data Protection Measures

• Technical Measures: Firewalls, intrusion detection systems, antivirus software, and other security technologies.

• Administrative Measures: Minimization of access rights, establishment and enforcement of internal security procedures.

In the event of a data breach, we will notify affected users immediately and take appropriate action.

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Article 9. Personal Information Manager

• Name: Myunghoon Choi

• Department: SATOSHI LAB INC

• Email: duert234@satoshi.fit

※ Inquiries related to marketing, advertising, or partnerships should not be sent to this contact.

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Article 10. Protection of Children’s Privacy
SATOSHI restricts membership registration for children under the age of 14 and does not collect any personal information from minors.