Terms of service

Article 1 (Purpose)
These Terms of Service aim to define the rights, obligations, and responsibilities between SATOSHI LAB INC (hereinafter referred to as the "Company") and users in relation to the use of services provided through the official SATOSHI website (hereinafter referred to as the "Site").

Article 2 (Definitions)

• “Site”: An online platform established by the Company to facilitate the sale of goods and services.

• “User”: Any individual who accesses the Site to use the services, including both members and non-members.

• “Member”: An individual who provides personal information, completes registration, and is granted ongoing access to services.

• “Non-member”: An individual who uses services without registering as a member.

Article 3 (Disclosure and Amendment of Terms)

• These Terms and company details are made easily accessible to users.

• The Terms may be amended within the scope allowed by applicable laws.

• Amendments will be announced in advance, and unless users explicitly reject them by the effective date, they are deemed to have agreed.

Article 4 (Provision and Changes of Services)

• Provision of product information and conclusion of purchase contracts

• Delivery of products upon contract completion

• Other services as determined by the Company

• Service contents may change due to unavoidable circumstances, with prior notice.

Article 5 (Service Suspension)

• Services may be temporarily suspended due to system maintenance, failures, or communication issues.

• The Company may terminate services with prior notice if business operations are discontinued.

Article 6 (Membership Registration)

• Registration is completed by submitting an application in the format provided by the Site and receiving Company approval.

• Applications may be rejected due to fraudulent registration or false information.

• Members must update their information without delay if changes occur.

Article 7 (Membership Termination and Disqualification)

• Members may cancel their membership at any time, which the Company will process within 7 days.

• Membership may be suspended or revoked in case of violations or fraudulent acts.

Article 8 (Member Notification)

• Individual notices may be delivered via email, SMS, etc.

• Notices to multiple users may be posted on the Site instead.

Article 9 (Purchase Application Process)
Product selection → Entering information → Agreement to Terms → Selecting a payment method

Article 10 (Conclusion of Contract)

• A purchase contract is concluded when the Company sends an acknowledgment of the user’s application.

• The Company may reject an application due to false information or legal violations.

Article 11 (Payment Methods)

• Payment may be made by credit card, digital wallet, or other methods accepted by the Site.

Article 12 (Order Confirmation and Change/Cancellation)

• Users may request changes or cancellations immediately after receiving the order confirmation, provided the product has not yet shipped.

Article 13 (Delivery of Goods)

• Unless otherwise agreed, goods will be dispatched within 7 days of the order confirmation.

Article 14 (Refunds)

• In case of product unavailability, refunds will be processed within 3 business days.

Article 15 (Cancellation of Contract)

• Users may cancel their contract within 7 days of the contract date or product delivery date.

• Cancellation may be restricted if the product shows signs of use or packaging has been damaged.

• If the product differs from its advertisement, cancellation is allowed within 3 months of purchase or 30 days of awareness.

Article 16 (Effects of Cancellation)

• Refunds will be processed within 3 business days, and card payments will be canceled promptly.

• No penalties or compensation charges will apply (return shipping fees may apply, with prior notice).

Article 17 (Company Obligations)

• The Company shall comply with laws and provide stable services.

• Unsolicited commercial emails are prohibited.

Article 18 (Member ID and Password Management)

• Members are responsible for managing their ID and password. Any unauthorized use must be reported immediately.

Article 19 (User Obligations)

• Users must not register false information, misuse others’ data, harm the system, or violate copyrights.

Article 20 (Intellectual Property Rights)

• All intellectual property rights related to content on the Site belong to the Company.

• Unauthorized reproduction or commercial use is prohibited.

Article 21 (Dispute Resolution)

• The Company will actively address customer complaints and damages.

Article 22 (Jurisdiction and Governing Law)

• In case of disputes, the court with jurisdiction over the user's address or as determined by Korean civil procedure law will apply.

• The governing law shall be the laws of the Republic of Korea.